Frequently Asked Questions (FAQs)
Notion Products
What is Notion and how are your digital products integrated with it?
Notion is a versatile workspace app that allows you to create, plan, collaborate, and organize. Our digital products, like templates and planners, are designed to be easily imported and used within Notion to enhance your productivity and project management.
Do I need a Notion account to use your templates?
Yes, you will need to create a free Notion account to use our templates. Once you have an account, you can import our products directly into your workspace.
How do I import a Notion template into my account?
After purchase, you’ll receive a link to the template. Simply click on the link and you will have the option to duplicate the template into your Notion workspace.
Buying Digital Products
What payment methods do you accept?
We accept all debit and credit cards supported by our payment processing partner - PayPal.
How will I receive the digital products after purchase?
Once your payment is processed, you will receive an email with a download link or direct access to the product through a secure customer portal on our website.
Can I get a refund on digital products?
Due to the digital nature of our products, all sales are final. We do not offer refunds, but we are happy to assist you with any issues you encounter.
Collaboration Queries
Who should I contact regarding partnerships & colabs?
For any collaboration inquiries, please use our contact page to send a message directly to our team. We'd love to hear your ideas and see where we could collaborate!
Do you offer custom digital products or templates?
Yes, we do! If you have specific needs or ideas, please contact our custom solutions team to discuss how we can create a product tailored to your requirements.
Technical Support
What should I do if I experience issues with a digital product?
Please contact our support team through the contact form on our website. Include a detailed description of the issue, and we will get back to you as soon as possible.
Are there instructions included with your digital products?
Majority, yes. Most of our products come with detailed instructions on how to use them effectively, but for certain products like a ChatGPT prompt database would not require further detail.
General
Can I use your digital products for commercial purposes?
Yes, all our products come with a commercial license, allowing you to use them within your own business or for client projects. However, resale of these products is strictly prohibited.
Do you offer updates for your digital products?
Yes, we periodically update our digital products to improve functionality, add new features, and optimize the overall workflow within each piece of software. All customers receive free updates for products they have purchased.
How can I be notified about new products or updates?
You can subscribe to our newsletter to receive updates on new products, special offers, and other news.
